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Customer Centered Design and Common Service Flow - 5/16/2017

This webinar covers lessons learned from WIA implementation from the customer; what every customer should expect; benefits of common tools and supports; example of common service flow; and lessons learned from other initiatives. You must have an account to register or view archived training on the WINTAC Training Management System. There is no cost.

1:00 – 2:30 ET


http://www.wintac.org/training/all-training/customer-centered-design-and-common-service-flow

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